Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bagmite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***a
I ordered this bag for a pregnant friend as a gift. And now I don’t want to give. The bag is very good. Quality, stylish, well stitched. No smell. The photo does not convey all the beauty of the bag. All pockets are stitched, there are pockets that keep heat. Thank you very much. I’ll order another one.
C***i
Superrr quality, no smell or strange things, great condition looks very luxurious! Has many handy pockets comes together with a changing mat and belt to hang on shoulders and pram. Seller is also super nice shipping was also very fast 2 weeks to nl ❤️
S***h
Super lovely baby bag. Genuine of better quality than imagined. He is in the real more beautiful than in the picture.
M***a
Ordered in three colors, black liked most
Customer
Backpack reached pretty quickly after world. Is good quality. I am very glad.
E***t
WOW the are just perfect! Many Thanks!
Customer
Bag just got here. I’m so excited to use it
Y***n
Very happy with the bag! Fast shipping and beautiful finish of the bag. Many pockets/space. Much nicer than expected. Definitely recommended!
N***
Imi place rucsacul. This mare, incapator if calitativ. Recomand
Р***а
This backpack is just gorgeous! Seriously! Even the review is nice to write! Worth my money, I do not regret what I ordered!! First, it’s just huge!! For trips the most it. Secondly, it is sewn qualitatively, without protruding threads and other things. Third in the kit diaper portable, handle to hang on the shoulder, handles to attach to the stroller. All dogs on the locks are double! Looks just gorgeous! In general, I’m very happy with the purchase! I hope and will last a long time and will not break! It took 23 days to Moscow.
L***a
Coletul ajuns foarte greu, give ajuns. Vânzătorul this foarte receptiv. Rucsacul and superb. Încăpător. Recomand
P***y
The store collected and sent the order in half an hour. The soil in the Krasnodar Territory came for a month. The quality of the backpack is excellent, all as in the photo, the seams are perfect, locks, runners, zippers of good quality, the lining is also sewn soundly, dense, inside two pockets of film, for wet panties, handkerchief. The order is very satisfied! I recommend to everyone! Quality is much better than I expected. No unpleasant smell!
V***s
nice
K***a
I ordered a second time. The bag is so good that I bought a different color. Thanks to the store. Quality is impeccable. The bag is the best that I bought on this site. Now I have two bags))
P***r
Recommend, backpack cute and practical
D***h
Very Nice quality
J***n
Bag looks amazing and I’m so happy with it. It arrived in 2 weeks. I highly recommend this bag and the store! Thank you!
M***a
Polecam 🙂
T***s
Like!!
Customer
as described
O***n
great quality bag!
A***a
Delivery month to Samara. The bag is good, odorless. As in the photo.
P***A
Beautiful bag according to the description
Customer
Odorless, quality leatherette, all seams are stitched
K***a
The quality is normal, very roomy, the description corresponds. True heavy, 1, 4 kg., expected that it would be easier. But in general I like it. Sending is long, as ordered in the peak koronovirus, the store sociable, asked to wait or offered to return the money.
D***o
According to the description. Very satisfied
Customer
Backpack feels super sturdy. I thought it was sewn crooked; but i had to push out the sides and front a bit. Now it looks great! I will be using it as a regular backpack for now (no kids yet) because i love the many compartments. Shoulder straps are padded. Looks like real leather.
Y***a
Backpack made of dense, high-quality leather, can be confused with natural. Handles are stitched with a belt tape, which significantly increases their reliability. The Cape part in front can be unfastened. Inside the backpack 7 pockets, 1-with a zipper, 2.3-made of oilcloth, 4-7-тканевые + cord with a carabiner for keys, 8.9-with thermal insulation for bottles (the temperature is kept well), 10-out mesh, 11-out fabric, ideal for tablet, 12,13-external, ideal for umbrella, thermos and TP. Comes with a long handle to carry a shoulder bag, and 2 ribbons with carabiners to attach to the stroller. Attached to the half-rings on the backpack. + Changing mattress with glued silver surface with which everything is easily washed off. Stitched qualitatively, smoothly. Sizes in the photo. Roomy!, will fit all and even more! Because this skin is heavy-1.3 kg. To Novosibirsk for 24 days. Recommend!!!
Customer
Everything is fine, but the size is bigger than I thought
A***s
Awesome bag. Good good quality! Love ot
F***r
Great quality! It’s very specious and look amazing. Love it
Customer
Thank you very much
Customer
Looks really nice and I am really satisfied with the bag. It’s bigger than I thought, so a lots of space. Thumbs up.
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