Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bagmite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Delivery about a month. Product description. Everything Is good. Seller recommend.
Z***a
Very spacious and looks great. For $700, in my opinion, excellent buy
A***a
Backpack durable included a large number of tutorial and notebooks. My Daughter happy purchase. Fast shipping.
Customer
Product value, selected sister. There is no marriage. Shipping SDEK to door courier terrible (shipping time is not respected, did not behave politely), but the store is nothing.
B***b
Items come in 11 days. The store is responsible for all my questions. The bag is sewn very carefully, exactly as in the description. The seller of the goods is very happy.
N***G
Backpack is not bad, but do not think that the long vyderzhet ….. none quality …..
L***o
I’m satisfied with my bag. Love it
S***a
All is super fast
Customer
i recommend! will order again.
V***a
Arrived very fast and is very very cute
E***a
Fits the description
Customer
By he price is ok
R***.
Fast shipping, thanks for the gift!
O***o
Backpack good: a roomy, pleasant to touch and just beautiful. Long time to decide. THE options was black and brown color. Eventually chose the second, because it is. Think that is everything will go well. A Little upset, because I was wrong-Black would look much better. IN principle, below is pictures, you can judge for yourself. As for the delivery. To Russia parcel arrived in twenty days, another two weeks I could not find, but good store informed information and number, by which you can all find out. Called the agreed delivery the next day, and day backpack did mine. With regards to the seller. It is very sociable, kind. Wrote the first and is really interested in your satisfaction. The backpack is very nice on its own, comfortable. Thank you very much. S::
S***a
Suitable for all descriptions, corduroy very pleasant, odors was a beautiful deep Burgundy color, but that’s only quality leads almost a month later broke
J***e
Quality is good, backpack looks really nice and as shown in pictures. It’s not too small so perfect for A4 papers, books etc. Shipping was very fast, two weeks and a half to Lithuania.
M***d
The arrival was but I sent two of the same color
O***e
exactly what I saw in the picture and very nice material
O***a
Cool backpack
E***a
Magnificent tissue and very comfortable
P***P
Good quality except it is slightly damaged rope beside of bag. Recommend to buy this backpack. Very beautiful and colorful .
A***a
Items come in great condition, very satisfied, all as the picture.
J***j
Backpack excellent! Neat tailoring, strong webbing, fabric soft, comfortable size. My daughter happy). Thank you! Recommend to buy.
D***n
For a long time order. Seller inquired whether the goods received before the deadline, I said that one yet. He asked to wait. Apparently after his actions of goods to quickly move on items. Backpack big, beautiful of mikrovelveta. One compartment, there is a small pocket. Front zipper pocket-roomy. AND two pockets on the side. Fabric and lining tonkovat. See how to wear. Seller put badge as a gift. Very nice.
E***z
Nice and big with inner pockets. You gunnel chapita
D***v
Excellent backpack. High quality made, reached 1,5 months to Moscow.
R***e
Delivery is very fast. Very happy with a backpack. For the price of acceptable quality. Complies with.
K***a
Roomy but thin, will not last long. like the color and more. dear store, where is my present? all buyers are have it
L***a
Cool and cheap looking
L***n
Very like a backpack, sociable and good) it for 2 Weeks.
S***a
Backpack is very much. Thank You. Look at how to behave in use
E***a
Backpack good, all the time to track delivery fast enough. Thank you for the gift 🙂
A***S
Briefcase torn. ( Badge, like others, not put. (
Customer
Backpack super!