Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bagmite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***r
It’s toy enchanted with the backpack, it’s very peaceful and has some just wonderful things. I find it very well built and of good quality. It was sent quickly 4 days I was at my house.
A***n
All is very great, recommend is a godsend for money. Cool!!!!
A***v
Delivery to your door for 2 weeks in St. Petersburg. Backpack real big, but very easy to use. Will use when traveling not only for appliances. Fit all! No contact with. Product recommend above 170 cm.
G***v
The camera case is very good. Protection is incredible. The are lot of pockets. One is secret. I am very satisfied with the choice, quality and price of this case
V***a
11.11 ordered, 23.11 courier brought home. The backpack is very high quality, cool, huge. (but be prepared that with an increase of 167-170 cm, you will look like a suitcase behind the shoulder). Its money is definitely worth it. The thing is excellent for hiking, and for shooting a wedding for the whole day (for example). a bunch of pockets, orthopedic back, hard divisions inside, with a soft lining. unloading for the waist, also with pockets with a zipper.
N***o
Backpack norms, sewed qualitatively. YKK zippers, outer material waterproof, complete with a rain cover, lots of divisions, on the bottom of rubber stripes to put on the ground. But a heavy wound, a kilogram of 2.5… The truth on the back sits comfortably. I do not know how much it is steeper than those that are 1,5-2 thousand, which are flooded with Ali, but just decided not to save at once. Like once and for a long time I take… I think the contents will keep well.
F***z
Fast shipping and very good product, something bigger than I expected but looks very good quality
M***z
Big backpack-ruggedly made and definitely well will zabezpieczał photographic equipment; Sincerely-not sądziłem, that will be so big, but sizeable quantity sponge must deal with place; great is terminated issue of security equipment from the back backpack to nobody stole equipment
U***r
First impressions are that the bag is of good quality and we’ll finished.
Customer
The backpack is very good. All as in the photo and in other reviews. And even better. Fast delivery to Russia from IML. The product is very satisfied, I recommend. Very functional and of good materials. Super backpack for this money!
D***n
Very high quality. Ribs are tough. Pockets many
M***s
Fast delivery and great quality.
J***.
This Bag is probably pretty much the best I ever had!! I can you absolutely recommend! Very much Storage Space, very very good Quality and Workmanship!! Have the large Bag and am absolutely satisfied!! Is definitely the 57 Euro value!! Also the turn and increase Belly the Bag open works really well! The Shipment arrived in a Amazon Package after about 4 Days to!
N***t
excellent bag.. loads of room. very well put together. arrived very fast.. highly recommended
A***v
Chic backpack, large and roomy. Convenient tripod mount. The code lock is easily adjusted, there were no problems with it. Only I would like that in the interior departments there are compartments/pockets on the locks. And so for the price of 3600 just a gift
Z***a
Quality and stylish backpack. With a rigid shape. Many offices with zippers. Cover from dirt (conveniently stretched and fastened). With the change of code on the lock there were no problems-the description is on the website of the manufacturer. Packed in Neewer branded bags. The parcel came in 6 days to Latvia in a cardboard box with a courier. Thanks to the store.
P***k
It is chunk good and large backpack. I did not expect something like that. I thought would be inferior. Super! Recommend!
M***i
All perfect great store
M***n
great backpack like description and many reviews from internet about this product, quality +10, price great – out of my expected for this quality
A***o
Backpack just awesome quality!!! Do not doubt, take it. The order was a little delayed because of the new year. Functionally thought out for 100%! Nothing superfluous, did not find any minus in quality and performance. The key to the lock is not needed, it is necessary to understand. I liked that the section can be put as you need, you can generally pull everything out and use it as a normal backpack for things! In our stores, similar backpacks cost 2-3 times more expensive! Maybe I’ll buy another one for myself! 100 stars store!!! And successful business!
R***G
top+++++ shipment in 5 days from spain to austria
J***a
A quality and roomy bag, though weight is felt.
D***s
Wow, better quality if what I advance had imagined. Shipping lasted 6 days
D***v
Excellent quality. Very functional. Super fast delivery right to home. Very satisfied. I recommend.
Customer
Backpack cool. Very large, voluminous. One large compartment for photographic equipment with a partition, a small compartment from below, two small compartments with sides, a compartment of medium size on the outside (a 13-inch laptop and all sorts of trifles will fit freely there). Includes a rain cover. Sews in appearance very high quality, threads do not hang anywhere, produces a feeling of good things. For your money a great choice
A***n
Thank you! Everything was in general condition. Backpack pleased, large roomy. Quality at altitude! I recommend to everyone!
L***k
No Keylock, I knew there wasn’t, but he asked and if I forgot the code.
A***s
Bag of very good quality only small problem I miss the keys Thank you for doing the necessary thing.
P***r
Shipping: THE store took a week to process the request but, when proceeded to made in by mail urgent to deliver in 24 H. Pros: + Backpack made thinking in security, both against any impacts as against pocketing. + Polished and robust, appears to be durable. + Indoor modular allows the items organized to personal taste of each. + Compartment for laptop is up in the backpack which ensures extra protection against impacts. Cons:-Too deep to be used as hand luggage in most airlines. -All interior compartments (except the bag removable) lack of a zipper or Velcro easy loss objects. Did a small ride 40 minutes with 6 Kg weight and showed up comfortable, so back to the shoulders. Considering your size is suitable for adults and young adults. Recommend the backpack and the store.
B***v
Backpack get on IML pretty quickly. Very comfortable and thoughtful. Your money is worth it. The volume of the backpack is enough for the most fastidious photographer. Seller recommend!!!
A***v
Super backpack. Thought for such a price much worse will be. Take it, you will not regret
P***y
nice bag, fast shipping. thanks
J***t
I have the camera bag well received, shipped quickly and well packed. I am very pleasantly surprised. The camera bag is very spacious, sturdy and very well finished. The camera bag provides sure good protection for my camera and multiple lenses. Genuine recommended!
K***a
Excellent backpack, I liked everything, thank you
T***s
I received the package within 11 days. The package came in excellent condition exactly as described. Very satisfied with the product and the store as well. I recommend them with no hesitate.
D***y
Perfect,very fast 🙂 thank you
A***V
Very high quality backpack. Some pluses. Happy with the purchase. Minus One-Belt belts are not unfastened. I recommend the goods and the store. Very fast delivery.
N***o
Beyond expectations of the description, it is very beautiful, roomy full pockets