Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bagmite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Y***o
I did not expect that 10L is so small, but overall satisfied, now you do not need to carry air in a large backpack.
Y***v
The goods came quickly. To Peter about 3 weeks. According to the description, everything is accurate. There was no communication with the store, because there is no need. The backpack came before the rest of my orders with Ali, although I ordered everything at the same time. Many thanks and yes, I recommend this seller.
M***v
The product corresponds to the description. Quality is good. Very light. Delivery for 17 days to Izhevsk. The store is sociable. My daughter is happy with the backpack.
V***v
Backpack awesome, advise, but it on 10 liters. Super quality, but a little stick. Delivered earlier than necessary, Sverdlovsk region for 16 days!!!!
R***v
NSC for 14 days, ordered for подружани, it is rather like an elephant
N***a
This Is a second bag from me, I love it. Very compact, with a fairly large urban backpack. Shipping to Peterburga a 3x more weeks
O***v
For this money norms! We took it on sale, we hope it will not break quickly
A***a
Very smiling backpack, in the photo you can see))) good, but thin. Behind there is a small seal. In general I liked 🙂
V***a
I liked the backpack comfortable and beautiful for schoolchildren is too small (for study) and so you can walk
V***l
Excellent hands, despite the fact that small, the quality is excellent
E***a
The parcel came to Kemerovo for 1,5 months. The quality of the material is good, very thin fabric, so the backpack is weightless, the size of the backpack is small, suitable even for the child. Purchase is very davolna!)
E***k
Nice small backpack. The material is thin. In general, nothing serious. Sewn normally. How strong it will be-it is unclear
E***a
Delivery to Mo 46 days. Great Small backpack
P***p
The backpack is simple Super, very high quality, not big but roomy, I really like it, thanks to the store.⚘
F***k
Great small backpack. With mi emblems.
D***a
Cool backpacks. Small, cute. She took for “hand luggage” during flights and as an alternative to the existing naikovsky, which is large enough and periodically forced to pass into the storage room, because. For a handbag does not pass. The fabric is dense, the colors are juicy. Delivery to Vladimir Region 3 weeks. The store very quickly sent the order.
B***b
The backpack is generally good while it was in the package sticking out a lot of ropes a couple of seconds of work with scissors and everything is fine. Seams not counting protruding threads are good. The fabric itself is strong in appearance. The pocket with a zipper was quite small literally only a purse. But the goods I am satisfied with my money and even more fully justifies
R***r
Excellent backpack, with water-repellent impregnation with the outer part. Quality at height, recommend
M***o
A beautiful backpack, delivery 18 days to Chernigov, received a courier of new mail home. Quality is good. I’m happy, there is a mi logo. Small, compact backpack. For girls and children. There were delays in shipping due to coronavirus
V***o
The backpack took for a gift, cute, sewn neatly, delivered in a couple of weeks. I recommend-an excellent store.